Terms & Conditions

Upon placing a deposit with Kings Afloat, you are in agreement with our Terms & Conditions as follows:

QUOTES:

Quotes are valid for 14 days, after which pricing may be subject to change.

TICKETED EVENTS:

Tentative reservations are held for 7 days. Ticketed events must be paid for in full. Once booked and paid for, tickets are non-refundable. Tickets may be transferred at our discretion. Any request must be made in writing a minimum of 72 hours prior to the booked event.

CHARTER DEPOSITS

Tentative reservations are held for 7 days. Once your deposit is paid, the deposit is non-refundable. Please note that a 1.5% service fee applies for Visa and MasterCard payments.

The minimum deposit required is $2,500.00.

PROGRESS PAYMENTS

Periodic progress payments will be required leading up to your event. The amount of each of these payments will be at the discretion of Kings Afloat.

FINAL GUEST NUMBERS & PAYMENT

Final guest numbers must be confirmed a minimum of 2 weeks prior to the cruise. Final payment is required 2 weeks prior to the cruise. We are unable to offer a refund if there is a reduction in numbers after this deadline. Guest numbers may increase up to 48 hours prior to your event, with additional payment required immediately via credit card.

MINIMUM SPEND

The client is required to meet the agreed minimum numbers and/or minimum spend as per your quotation.

ADDITIONAL CHARGES

Additional charges accumulated during your event, such as bar tabs or food, must be paid in cash or by credit card prior to disembarking at the conclusion of your charter.

EXTENSION CHARGES

Should you decide to extend the length of your event, payment in full is required in cash, cheque, or credit card at the time of extending your cruise. Pricing is available on application from your event coordinator.

BONDS:

A $1,500 bond is required for ALL ticketed events and events that require on-board security. Kings Afloat will hold these details for up to 2 days post-event as a bond should there be additional charges on your charter (e.g., additional hours, bar tabs, or additional passengers).

PUBLIC HOLIDAYS

Cruises incur a 25% surcharge on the overall cruise cost and must be all-inclusive.

STATE GOVERNMENT WHARF FEE

Sydney Harbour wharves incur a State Government wharf fee of $50 per berthing. The allocated time at your selected wharf is 15 minutes. Due to increased traffic during November-December and special events, delays may be experienced during pick-up and drop-off times.

RESPONSIBLE SERVICE OF ALCOHOL GUIDELINES

Kings Afloat reserves the right to:

  • Remove any guest behaving in an immoral and irresponsible manner.
  • Terminate the charter by berthing the vessel at the nearest safe location and disembarking the passengers.
  • Refuse passengers to bring on board any liquor.
  • Close all bar services at least 20 minutes prior to disembarkation, in accordance with liquor licenses and Australian legislation on responsible service of alcohol.

VENUE RIGHTS

Kings Afloat reserves the right to:

  • Refuse entry or disembark passengers due to intoxication or safety concerns.
  • Accept no responsibility for loss or damage to property belonging to clients or their guests during/following your event.
  • Substitute vessels, change menu items, or adjust the cruise schedule/program if necessary due to mechanical, safety, or weather issues. Efforts will be made to provide a comparable quality experience in such cases.

ENTERTAINMENT

Entertainment must conclude 30 minutes prior to disembarkation. Bands/DJs must supply their own sound equipment. Kings Afloat reserves the right to control the volume of entertainment. External staff organized by the client must be included in final guest numbers at 40% of the adult price, which includes dinner and non-alcoholic drinks.

DECORATIONS / VENUE SET-UP

Pins, adhesive tape, or tacks that leave marks on the vessel are not permitted. Decorations must be arranged, positioned, and removed by the client or their suppliers. Uncollected items after 48 hours will be disposed of by Kings Afloat.

CLIENT RESPONSIBILITIES

Clients are liable for any damage to the vessel caused by their group. Smoking is only permitted in external areas. Kings Afloat accepts no responsibility for items left on board after the event. Lost property must be collected within 48 hours, after which items may be disposed of.

CANCELLATION / POSTPONEMENT

All cancellations/postponements must be submitted in writing. Deposits are non-refundable. Management may transfer monies received to a future date at their discretion.

Cancellation fees apply as follows:

  • 25% of the total cruise cost (within 30 days of the cruise).
  • 50% of the total cruise cost (within 14 days of the cruise).

HEALTH AND SAFETY

Kings Afloat accepts no responsibility for injuries caused by harbor swells or while embarking/disembarking. Life jackets are provided, and all staff are trained for emergencies.

UNDERAGE CRUISES

A minimum of 2 adults is required to supervise the event.

SECURITY

Licensed security may conduct bag searches and enforce a zero-tolerance policy for alcohol or illegal substances.

COVID-19 Cancellation Policy:

Government restrictions may allow postponement to a new date within 12 months. No refunds will be provided for COVID-related disruptions.

For further information, contact Kings Afloat at enquiries@kingsafloat.com.au or call 0451 775 775.